Category: Thai

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The reason i give Krung Thai a 1 is because this place has the worse customer service ever. Plus the environment is kinda bad becasue it's always so crowded with people trying harder and harder to out voice other people. It's a never returning place for me and all of my friends. We've had 2 bad experience there. Let's start with the most recent k. 1. I just went there wih my friends 3 days ago. We were the first customers in the morning. The first thing the waitress asked us was "how many people", and we said had 4, and 1 of our friend is coming. So the waitress sat us at a talble for 5. Then later our friend call and couldn't come. I asked the waitress if we should move to the 4 seats table. She said it was fine. And so we went on and ordered our food. We ordered a lot for 4 people because we share everything...BUT, My friend ordered this one bbq rib that comes with rice, we asked the waitress how big is the rice. She said it's gonna be a whole big plastic bowl that we could share and don't have to order the rice separately. We agreed. Later, when all the food came out and except for the rib and we needed rice. We told the waitress to bring out the rice first. Then another waitor brought out the bowl of rice. Then the rib came out with another rice...So i asked, didn't we already took the rice from that order? Then waitor just automatically take the rice in and said he's not gonna charge. OK...Here's THE BOMB.

When the check comes, it was like a hundred something. We were assuming like $80. Then we looked carefully, they charged us 18% gratuity, that's $18 something. I called the waitor over and asked why there's a gratuity. He said because there's 5 people. I then said we only have total 4 people since before we order. He said yeah but "I DIDN"T EVEN CHARGE YOU THE RICE". So I was like wtf to myself, and still smiling and said, well, charge me the rice i don't mind but refund the gratuity because there's only 4 people. Then he said "Once, we put in the computer as 5 people then it's 5 people we can't change it." Then some other old lady/waitress came over and told the waitor to refund it. The waitor refused right away "NO, WE CAN'T". Then the lady took the check and said she'll do it. A minute later she came back and said. "SORRY! I can't do it because they say you came in and said 5 people. We can't do anything about it because the owner isn't here. Come back later and talk to the owner." I said, well by then it's not gonna be easy to talk about. SHe said, "Well, there's nothing i can do." We were mad and told her just go charge it. Whatever.

2. About more than 1/2 a year ago, I went with 2 other friends at noon time. We ate a lot too for just 3 people. It's like we ordered the same favorite dishes over and over despite how many people. Then after that, one of my friend paid with his card. Me and my other gf went to the restroom. The friend paid and waited for us outside. We got in the car, drove out about to turn out to the street. Then a waitor knocked on our window. He asked why my friend didn't put tip. My friend said he forgot.

But think about it...who would run after a customer and ask for tip? It's just not right. Especially when we already left...

I HOPE THAT PLACE GOES OUT OF BUSINESS SOON. THEIR BUSINESS IS JUST MONEY HUNGRY AND UNETHICAL...BUSINESS LIKE THAT WILL BE OUT.

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krung thai, year after year after year is san josé's most favourite thai restaurant. the next runner up is that overpriced place downtown where i got creeped out cos some sleazy man was talking to some girl about hiring her to do a porno or something. anyway, yeah, that was nasty to overhear, but that runner up restaurant is still good, just overpriced. <br>

anyway, krung thai #1 & #2 are both good. the food is consistently good. my biggest complaint with this restaurant is that it's too crowded. perhaps they need a krung thai #3. if you don't have a reservation, try to go on an "off" night. <br>

well, krung thai doesn't really feature any extradinarily unique creation but more of your standard, familiar thai cuisine. thus, as i said, i really mean only to give this place 3 stars. however, it _isn't_ meant to be some chez panisse of thai food or anything. perhaps in the past, the restaurant called devanni in the east bay set out to do that, but krung thai just gives your traditional set of thai dishes familiar to the american palate. heh, wow, that sounded like a euphemism, sounded like i'm saying it's americanized thai food. no, i'm not necessarily saying that; but maybe it is... just a little. <br>

it's a good restaurant for a group of friends celebrating a birthday or something as long as they want a more calm dinner and not like a sake bomb party. it's ok for romantic dates but maybe not qutie classy enough for the most romantic of dates. in other words, i personally have never heard of anyone proposing there, but hey! people do different things. <br>

i've been there with little kids, and it's ok for them... just ok.

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