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Anonymous
56945
reviews
Excellent Food. Poor Customer Service and Poor Management. We ordered
their special fried rice with boneless chicken...well, it had bones
in it (large, 1", 1/8" thick, sharp ends). I told my daughter
(<10 yrs old) to stop eating immediately for fear hers might have
bone(s) too. We called and asked for replacement. They refused. We
could hardly believe. We drove there, brought in the remaining fried
rice with one of the bones and asked them to simply give us a new box of
rice. They still refused, claiming management didn't have the
power to even replace the fried rice for which we paid $12.75 (expensive,
top quality). We said 'do you mean to tell us if we were sitting here
you would not replace the rice? we paid top dollar for this rice, it does
not cost you $12.75' and they still refused.
Pitiful for such an otherwise impressive restaurant.
Wait time was excessive, too.
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Anonymous
56945
reviews
I love dining here. If I don't go to the restaurant, I can order delivery.
The food is always delicious, and the staff is friendly. And I never
have to wait for a table like at some other restaurants. My experiences
here have always been great, and its one of my favorites in Eugene.
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Cole L.
Eugene , Oregon
45
reviews
The take-out is wonderful. I haven't been to the restaurant, so
I'm not entirely sure what the atmosphere is like, but I know the
food is very good.
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Robert J.
Springfield , Oregon
75
reviews
I've been here a couple of times, and while it's not the
greatest place around, it is good. I would go there again.
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Melissa S.
WofSalem , Oregon
3
reviews
Excellent food at this restaurant - I've been a customer
for 12 years, and have yet to find better Chinese food (of this
style)anywhere in Oregon! The Mar Far Chicken is the absolute
best - it is offered on the bar menu with fries, and in the regular
restaurant as an entree or as part of a combination dinner. The
Barbequed Pork appetizer is excellent, as are the Won Tons. I've
yet to have anything at this restaurant that I might consider
below average. The best part about Kowloons is that they deliver
to a large part of the Eugene-Springfield metro area. They also
operate Tsunami Club, a dance club/bar which has comedy night
every Saturday (reservations strongly recommended), and the
restaurant has a decent view of the bike path and park, the mill
race - complete with ducks and other wildlife.
<br>
Highly recommended!
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Cirrus T.
Eugene , Oregon
105
reviews
While I haven't actually been to the restaurant, I have had
delivery from them several times. Very good chinese food. Generous
portions, and friendly delivery people.
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Mike
Eugene , Oregon
3
reviews
I went there for lunch and found a band aid in my egg flower soup.
It was terrible. The only good thing is, I didn't get charged for
my soda (if you can call that good).
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Ron W.
Eugene , Oregon
4
reviews
Very good food with large servings. Great location with nice
views of the Alton Baker park and waterway from the tables.
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