Phoenicia Restaurant

My wife and I dined at Phoenicia Easter Sunday April 4, 2010 with her parents. The restaurant was not crowded. We noted several problems with our visit. 1. Our server's favorite phrase was "I don't know", when we asked questions about the menu and seasonings. Her clothes were rumpled, hair was all over the place. Not the type of service you expect at such an expensive restaurant. VERY POOR SERVICE. 2. My Ceasar salad contained mostly iceburg lettuce. I ordered red snapper with lump crab and hollandaise sauce. It came with some mysterious tomato sauce. Additionally, the presentation was very poor, considering the entree' was nearly $30.00. Substandard meal for the price. 3. My wife and father-in-law ordered the same greek salad. Her's came in a large bowl, his in a small bowl. Neither had olives or tomatoes. Very poor! The overall experience was poor. My father-in-law is never comfortable making a scene, so we didn't say anything about our poor experienc ... more

My wife and I dined at Phoenicia Easter Sunday April 4, 2010 with her parents. The restaurant was not crowded. We noted several problems with our visit. 1. Our server's favorite phrase was "I don't know", when we asked questions about the menu and seasonings. Her clothes were rumpled, hair was all over the place. Not the type of service you expect at such an expensive restaurant. VERY POOR SERVICE. 2. My Ceasar salad contained mostly iceburg lettuce. I ordered red snapper with lump crab and hollandaise sauce. It came with some mysterious tomato sauce. Additionally, the presentation was very poor, considering the entree' was nearly $30.00. Substandard meal for the price. 3. My wife and father-in-law ordered the same greek salad. Her's came in a large bowl, his in a small bowl. Neither had olives or tomatoes. Very poor! The overall experience was poor. My father-in-law is never comfortable making a scene, so we didn't say anything about our poor experience. However, my mother-in-law is composing a letter to the owner. less