I ordered a veggie omelet without cheese and it came with cheese; no
big deal. When pointing this out to the waiter, though, he assured me
(without looking at my plate)that there was no cheese in my omelet.
Asked to talk to the manager who, when she ...
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I ordered a veggie omelet without cheese and it came with cheese; no
big deal. When pointing this out to the waiter, though, he assured me
(without looking at my plate)that there was no cheese in my omelet.
Asked to talk to the manager who, when she came out, did not introduce
herself, did not ask what the problem was, but began the conversation
immediately with the comment "My chef has been here for years
and if he says there is no cheese in your omelet then there is no cheese".
She, too, did not bother to look at my plate. HORRIBLE CUSTOMER SERVICE!
ASTOUNDING WAY TO TREAT A CUSTOMER! WORST EXPERIENCE EVER WITH A WAIT
STAFF AND MANAGEMENT STAFF!
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