I USED to use this location all the time. Until two orders in three days were incorrect. I've been ordering my pizza the same exact way for many years. When my last order arrived and one of the 3 toppings was not on it, I did my best to simply t ... more

I USED to use this location all the time. Until two orders in three days were incorrect. I've been ordering my pizza the same exact way for many years. When my last order arrived and one of the 3 toppings was not on it, I did my best to simply try and eat it. However after one slice I just couldn't take the black olives and onions without the pepperoni. It's only THREE toppings, I'm not asking you to create an 18-topping super pizza. After I looked at the receipt and found I hadn't been charged for the missing item, I called the store to order another pizza for pick-up. NOT to ask for ANYTHING for free or a discount or anything else, period. When I advised the order taker of the reason for my call, I explained the situation - again, I'll pay my own way mistakes happen, I used them after they screwed up last time right? (Same person took that order too). I was immediately met with ignorance, excuses, and attitude. I was told that she had repeated the order back to me - she has such what sounded to me like an eastern-European accent, that I could have missed it when she read the order to me. I even gave her the benefit of the doubt until I received more attitude and I explained that while she may deal with many orders in one day, I know how I order my pizza and what toppings I order. She pulled up my account and right there it was clearly shown that I have never ordered a pizza with white sauce that did not have pepperoni on it, EVER. At that point I was simply done - I had not asked for nor expected anything but to have my order correct, was fully intending to throw the bad pizza out and come and pay MORE MONEY for another pizza. Alas, the attitude I received killed that deal. Had to end the call before I blew up. My wife called the store and asked for the manager, the order taker claimed she was the manager. My wife asked for the owners name and the "Manager" gave her Alex Kurtex and said he was unavailable. Uh, Ms. Manager - your Registered Agent according to the Secretary of State is Aleksander Kurtser not Kurtex. Mr. Kurtser, I will do you the courtesy of not posting your addresses or phone numbers (business, home, and cell) in this review. I do however look forward to speaking with you about this matter. You may seriously want to entertain the idea of some type of customer service training with your "Management" staff or ANY employees who deal with the public. I sincerely hope that your location does well in the current economic times with someone like her dealing with your customers. From this point forward I will bid goodbye to Pudge Bros and will happily spend extra to have my pizza delivered from ANTHONY'S 303-368-4279. Thank you, Dear Reader for taking the time to travel all the way through this rant but the doorbell just rang and my Anthony's Pizza has arrived. Arrivederci less

I USED to use this location all the time. Until two orders in three days were incorrect. I've been ordering my pizza the same exact way for many years. When my last order arrived and one of the 3 toppings was not on it, I did my best to simply t ... more

I USED to use this location all the time. Until two orders in three days were incorrect. I've been ordering my pizza the same exact way for many years. When my last order arrived and one of the 3 toppings was not on it, I did my best to simply try and eat it. However after one slice I just couldn't take the black olives and onions without the pepperoni. It's only THREE toppings, I'm not asking you to create an 18-topping super pizza. After I looked at the receipt and found I hadn't been charged for the missing item, I called the store to order another pizza for pick-up. NOT to ask for ANYTHING for free or a discount or anything else, period. When I advised the order taker of the reason for my call, I explained the situation - again, I'll pay my own way mistakes happen, I used them after they screwed up last time right? (Same person took that order too). I was immediately met with ignorance, excuses, and attitude. I was told that she had repeated the order back to me - she has such what sounded to me like an eastern-European accent, that I could have missed it when she read the order to me. I even gave her the benefit of the doubt until I received more attitude and I explained that while she may deal with many orders in one day, I know how I order my pizza and what toppings I order. She pulled up my account and right there it was clearly shown that I have never ordered a pizza with white sauce that did not have pepperoni on it, EVER. At that point I was simply done - I had not asked for nor expected anything but to have my order correct, was fully intending to throw the bad pizza out and come and pay MORE MONEY for another pizza. Alas, the attitude I received killed that deal. Had to end the call before I blew up. My wife called the store and asked for the manager, the order taker claimed she was the manager. My wife asked for the owners name and the "Manager" gave her Alex Kurtex and said he was unavailable. Uh, Ms. Manager - your Registered Agent according to the Secretary of State is Aleksander Kurtser not Kurtex. Mr. Kurtser, I will do you the courtesy of not posting your addresses or phone numbers (business, home, and cell) in this review. I do however look forward to speaking with you about this matter. You may seriously want to entertain the idea of some type of customer service training with your "Management" staff or ANY employees who deal with the public. I sincerely hope that your location does well in the current economic times with someone like her dealing with your customers. From this point forward I will bid goodbye to Pudge Bros and will happily spend extra to have my pizza delivered from ANTHONY'S 303-368-4279. Thank you, Dear Reader for taking the time to travel all the way through this rant but the doorbell just rang and my Anthony's Pizza has arrived. Arrivederci less