We were extremely disappointed with our experience. They claim, "We do one thing, and we do it exceptionally well." We can certainly dispute that claim. Their service and presentation is along the line of Lawry's, The Prime Rib right down to the spun salad and the prime rib cart. But there the comparison ends. <br> We have eaten at Lawry's in Chicago and Las Vegas as well as many other prime rib specialty restaurants in our home Boston area and we would place this in the bottom quarter. <br> The service was fine, the prime rib was terrible. My wife and I split on the salad. I did not care for the julienne beets on the salad whereas my wife did. My wife asked for the City cut, described as "A smaller cut for the lighter appetite." and I had the House of Prime Rib cut, a "A hearty portion of juicy, tender beef." <br> She wanted medium rare and I asked for medium. She got medium well and I got something cooked more well and drier than that. Both cuts were small, without a bone and very dry. My cut was about a half inch thick (for $31.95) and about one-third of what I would consider a normal "hearty portion". The "fresh, cream" horseradish sauce was not creamy but whipped like whipped cream with more air than flavor. I would characterize my mashed potatoes as beyond lumpy, they were chewey. I had half inch chunks of potatoe mixed into the mash. They were more like smashed potatoes. <br> We would have complained to our waiter if we saw him, but he was off spinning somebody else's salad. We never saw him after the meal was served. Someone else brought the check. He never asked about the meal either. <br> Since no one asked, it was overpriced, overcooked, oversold and underwhelming. <br> For the record, our best Prime Rib ever was in 1993 at a seafood restaurant, Simms Landing in Lakewood, Colorado, just west of Denver.