Great Dane Pub & Brewing Co
3.30/5 (8 reviews)
123 E Doty St
Madison, WI 53703
(608) 284-0000
Category: Bar, Brew Pub, Chicken
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8 Reviews
REVIEW #4
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David R.
Avg. Entree: $5-10
Rating:
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September 23, 2003
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A big pub with a full bar and a full restaurant. Beware of crowds. We went on a Friday night and the wait was something like 45 minutes. Once we were seated, it was quite pleasant. I had a chicken breast
sandwich with honey mustard sauce. It was competently made,
but it was absolutely soaked with sauce. It made the sandwich
hard to eat. It tasted pretty good, though. The service was good, sort of. The waiter accidentally dropped
a tray of food for our party, so some of us had to wait for our food
while others in our party ate. That's not such a problem.
The way they handled it, however, was. Instead of merely apologizing,
or even just taking something off the tab, they went mildly insane.
They took 50% off our check, and to top it off, the waiter just gave
us a $20 bill. It was, to say the least, awkward. We gave the waiter
his money back, and we were pretty confused by the half-off tab,
so we weren't sure what to pay. I realize they felt bad, but
they really should learn how to deal with those little problems
more professionally.
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