Top Restaurants in Washington

Phil N.   -   PC Restaurant - Customer Service = 0 My wife and I entered the restaurant and immediately felt unwelcome. No one to greet us, we seated ourselves. The ... more

Phil N.   -   PC Restaurant - Customer Service = 0 My wife and I entered the restaurant and immediately felt unwelcome. No one to greet us, we seated ourselves. The waiter came to the table, no greeting, no smile, felt as though we were intruding. We placed our order and I ordered a beer. I asked about a coupon that came in the mail to us. one free fried rice with pork if ordering 30.00 worth of food. The waiter stated that the offer was only good for take out. The coupon had no disclaimers on it stating that. I showed the waiter the coupon, he would not look at it and stated that his regular customers know that this is for take out and that he did not like being taken advantaged of. I got up from the table and asked to speak to the manager/owner. No one identified themselves as such. I told the wait person that I would pay for the beer since I drank it and that we would not be staying for the meal. The wait person made no attempt to apologize, I told him he was rude and that is why we were leaving. There are more Chinese restaurants out there that are more professional and courteous, Do not waste your time at this one. My wife and I felt very disrespected. less

Sean N.   -   My thoughts go way back on this one, I only remember kind of because it was so long ago & have been there so infrequently except for a visit here & th ... more

Sean N.   -   My thoughts go way back on this one, I only remember kind of because it was so long ago & have been there so infrequently except for a visit here & there to relatives in Walla2. I remember thinking like what a treat it was & they don\\\\\\\'t mess around with portion size, ingredients & all are certainly there, I remember the long wait, and yes it was worth it, also the kind of park-like setting (though that was just off the side street- another good feature of Walla Walla!) at dusk waiting for this yummy smelling food!! I recall my G\\\\\\\'ma Julia liked to get the Pastrami!??! & also the scotch-soda & the tall shakes sticking out over the top & amazed they could do that- I remember that distinctly- and I thought the shakes, burgers & all were delicious. And I like the descriptions now & the onion rings w/ tartar sauce, the different flavored shakes, crispy burgers made just so with the right amount of ingredients. My Mom said she used to work at the Iceburg in the early-mid 60\\\\\\\'s & this is where her & Dad first met!. I have been surprised of bad reviews and I see that other old favorites out there such as the 4-10 Drive In in Clarkston, Wa. where Mom also used to work they say that quality of the food has declined since those days but then I hear alot how those sizzling fries & all don\\\\\\\'t seem to be quite what they did then, maybe its more of a palate thing than realized & you notice the nostalgia never seems to wear out. At the 4-10 its also been a long time, when I was little, for me I sure enjoyed the curly fries & corn dogs w/ ketchup & plenty of mustard & a root beer! And, the jukebox playing the 60\\\\\\\'s & 70\\\\\\\'s tunes. At both places they say that since new management took over how its declined, at any \\\\\\\"rate\\\\\\\" for being an old favorite, and then there are always going to be the bad experiences, mistakes made & such, at times I read even mostly bad reviews then again other times mostly or all good & there sure are plenty of them. I haven\\\\\\\'t been there for many years so I really couldn\\\\\\\'t say exactly, either way except that good food certainly does comes to mind, I say an old favorite should be given a chance, and as for the real long lines & wait times (they say to call ahead or show up before dusk) while they have double drive-up windows they should still open another Iceburg there in town. I see they keep changing the date of when the place opened some even said the late 40\\\'s, others 1952, \\\'53 or \\\'58. It\\\'d be good to find some more information on it, as well as photos, I\\\'ve found almost nothing on it. less

Doctor_Freckles   -   If you're ideal sandwhich looks like something really greasy, sat on by a drunk elephant and sliced by someone with tremors - then this place is great ... more

Doctor_Freckles   -   If you're ideal sandwhich looks like something really greasy, sat on by a drunk elephant and sliced by someone with tremors - then this place is great (sarcasm). The service is horrible, attention to detail is non-existent and my last burger-dip (and I mean LAST) was smushed and disgusting. And I paid 11.05 for this crap. This place is consistently horrible. Kidd Valley used to be good, I really don't know what happened, but now the food is quite bad there. less

Steven W.   -   I am a regular customer at the Federal Way, WA location. I typically go there on Sundays after church. This Sunday however, my treatment by the staff ... more

Steven W.   -   I am a regular customer at the Federal Way, WA location. I typically go there on Sundays after church. This Sunday however, my treatment by the staff in general and then the manager was unacceptable. First, there was a group of 6 of us. I came in and put in my name on the waiting list for 6 people , 2 of us were there, and we were waiting on 4 in our party to arrive. After about 15 minutes a host took us to seat us at a table too small to fit 6 people. Apparently he thought it was just the 2 of us, so we had to be put back on the waiting list. By this time the rest of my party had arrived. After waiting another 10-15 minutes or more I approached the host because there was an entire section of the restaurant with all open tables. He told me it was closed, I said we'd been waiting quite a while and asked if maybe they could seat us there and have a server come over. After about another 5 minutes my friend Nathan approached one of the hostesses to ask to speak to a manager. Jack Hernandez, the manager on duty came and before letting Nathan finish his sentence got in his face and was interrupting him shouting "where? what tables? why don't you show me what tables I have in my restaurant? where? come on, show me!" Needless to say I was shocked by the waiter's response. I came to the defense of my friend and said, "there is a whole section open over there, that is what he is talking about". Jack told me that section was closed. I said we'd been waiting 30 minutes, could you open it? He said "I don't know how long you've been waiting, thats not my fault". He began at that point interrupting not letting me finish my sentences or speak without cutting me off, and he being taller than me leaned in and put his face right up in mine. I asked him repeatedly to back down and he would not, he just kept shouting in my face. My other friends said "well, with that attitude we will take our business elsewhere". He told them "good, take your business wherever you like". I said "wow, you give really bad customer service, you are totally out of line, we don't deserve to be trea..." again he interrupted and got in my face, finally I said "Get the f**k out of my face sir". I don't usually use that kind of language but he was physically intimidating me by leaning over and in my face after I had asked him not to. Then he basically started yelling at me and all of my friends to "leave now" and even though we were gladly exiting, he kept getting in my face and saying "good, go, get out, go on" and so forth, then saying "and I'm writing down your license plate too" and threatening to call the police. He said I had not right to tell him how to do his job, I said "free speech, its America". To that he replied "Not in here it isn't", then he proceeded to repeat "adios amigos" several times. Again he threatened to call the police as we were trying to exit. The police? For what, leaving because we waited too long for a table and then got yelled at for complaining? I should add that during the entire time we waited for our table, the last 25 minutes of it we were the only people waiting for one. Also, its a Sunday morning, one of the busiest times for Black Bear, and yet an entire section of the restaurant closed? Nonetheless I was literally shaking after the experience. I called later and a server or hostess answered, I just wanted to know the name of the general manager. I was told it was "Jack Hernandez". I have only seen Jack there one other time when eating, so I'm not even sure if they were lying or being honest because at that point Jack took the phone and started yelling at me. This is where it gets really bad. He said "why don't you get a lawyer, what you gonna do? Do whatever you want but if you try and come back here I'll call the cops". Then he mentioned that he knew where my "little friend or girlfriend, or whatever you call it" worked and he was gonna come down to Shari's and show them what its like to be treated bad. My "little friend" Nathan is gay, and our entire group was adult males. So now he is making homophobic remarks and threatening us? I have been going to Black Bear diner for great food ever since they opened. I would love to continue to do so but I am both shocked and beside myself after this experience. I cannot imagine how somebody who treats people like this could be made manager. The threats and homophobic remarks were the last straw, and like Jack suggested, I just might contact an attorney. less

Debbie8610   -   Terrible and rude service. We were told by our hotel 3 fingered Jacks is a heritage bar, but they were closed because of a "problem" in the kitchen. W ... more

Debbie8610   -   Terrible and rude service. We were told by our hotel 3 fingered Jacks is a heritage bar, but they were closed because of a "problem" in the kitchen. We walked by to find them open. We decided to try a drink. very rude server not even in a funny way, we loved Winthrop and the name of this place was very cute. Go elsewhere, there are so many great places. No need to be insulted by a waitress! i give this bar / restaurant a neg 5 go elsewhere! less

Romica S.   -   I love this place for the food, service, and ambiance in itself. Great place to have comfort food. My favorite is the lasagna. It is a spinach pasta w ... more

Romica S.   -   I love this place for the food, service, and ambiance in itself. Great place to have comfort food. My favorite is the lasagna. It is a spinach pasta with pesto and fresh marinara sauce. Other pasta dishes are great too. The rigatoni with homemade meatballs and the risotto with mushrooms and fresh herbs are also noteworthy. Moreover, almost every night there is some sort of entertainment. less